We have also structured your purchase of our Applications through third parties, such as Apple App store and Google play. We do not obtain your personal information through the sale of Our Application. You should review and understand these third party’s privacy polices before you purchase our Applications through them.
What information do we collect from you?
When you register for our Services through our Site or Application or purchase a pass through our Application, we collect personal information you provide us. Personal information can include your name, address, telephone number, zip code, e-mail address, and payment information such as your credit card account number, the expiration date, and the security code. We also collect the information you provide to us when you communicate with Us for any reason.
When you use any of our Applications We may automatically collect and store some or all of the following information from your mobile device ("Mobile Device Information"), including without limitation:
- Your preferred language and country site (if applicable).
- Your phone number or other unique device identifier assigned to your mobile device - such as the International Mobile Equipment Identity or the Mobile Equipment ID number.
- The IP address of your mobile device.
- The manufacturer and model of your mobile device.
- Your mobile operating system.
- The type of mobile Internet browsers you are using.
- Your geolocation (more on this below)
- Information about how you interact with the Applications and any of Our Sites to which the Applications links, such as how many times you use a specific part of the Applications over a given time period, the amount of time you spend using the Applications, how often you use the Applications, actions you take in the Applications and how you engage with the Applications.
- Information to allow Us to personalize the services and content available through the Applications.
In addition, geolocation data is collected as you navigate through our Applications.
We also collect geolocation data from vehicles We use to provide Services to you. Thus, if you are traveling in a vehicle in which you requested a seat on via Our Applications or Site, a device on the vehicle will send your GPS coordinates. Most GPS enabled devices can define one's location to within 50 feet. We collect geolocation data for various purposes, including to evaluate a trip’s total time, to allow you to view and book trips that are close to your location, to provide you with support, to send you promotions and offers, to enhance our Services, and for Our internal business purposes.
What do we do with the information we collect?
The information We collect and store relating to you is primarily used to enable Us to provide Our Services to you in the best possible manner. In addition, We may use the information to provide third parties with de-identified, aggregate data about the users of our Site, Applications, and Services to monitor and conduct an analysis of their traffic and usage patterns. We will never publish your personal information, however, please be aware that We may publicly share aggregated data.
Additionally, We may use information automatically collected by the Applications (including the Mobile Device Information) in the following ways:
- To operate and improve our Applications, other Services, and tools.
- To create aggregated and anonymized information to determine which Applications features are most popular and useful to users, and for other statistical analyses.
- To customize the content or services on the Applications for you, or the communications sent to you through the Applications.
- To associate your unique mobile Device Identifier or Mobile Application usage information with any personal data you provide.
Who do we share your information with?
In general, the third-party providers used by Us will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to Us on your behalf. However, certain third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these third-party providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these third parties. For example, all payments shall be facilitated through Stripe, Inc., Our third-party payment processing service.
Additionally, we may disclose your information with affiliated business partners or third parties as necessary to provide or improve Our Services to you. We may also disclose your information to third parties where we sell any or all of our business and/or Our assets to a third party, where We are legally required to disclose your information, or where We are contractually obligated to disclose it. We do not sell personal information you share with Us. As noted above, We may display aggregated, de-identified data publicly, for example, to show Our usage trends.
Information You Provide About A Third Party
If you choose to use our referral service to tell another individual about our Site and Applications we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail and/or text message inviting him or her to visit our Site or Applications. Please be aware that when you use any referral service through our Site and Applications, your name and e-mail address may be included in the communication sent to the other individual.
A “cookie” is a piece of text, which asks permission to be placed on your computer’s hard drive. Once you agree, this cookie file is stored on the hard drive of your computer. They help Us and Our affiliates improve Our Site and Applications. They ensure that the content from Our Site and Applications is presented in the most effective manner for you and your computer.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser, which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of Our Site or Applications.
To learn more about cookies, visit http://www.whatarecookies.com/.
What do you do to protect my information?
To protect your personal information, We use commercially suitable standards and follow industry-wide practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide Us with your credit card account information, this information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Nonetheless, the transmission of information via the Internet is not completely secure and therefore, We cannot guarantee the security of data sent to us electronically on our Site or through our Applications, and transmission of such data is therefore entirely at your own risk.
Is there an age restriction on the use of the Site and Application?
Yes. Our Site, Applications, and Services are designed and intended for those who have reached the age of majority (18 years of age). By using our Site or Applications, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age. Parents or legal guardians of those under 18 cannot agree to these terms on their behalf.
How do you contact us?
283 Newbury Street
Boston, MA 02115