Bridj (“We”, “Us” or “Our”) and its affiliated partners are committed to protecting and preserving your privacy.  This policy, together with Our Terms of Use and Conditions bridj.com/terms, sets out the basis on which any personal data We collect from you, or that you provide to Us, will be handled by Us.  By using Our website (“Site”), mobile applications (“Applications”), or services (“Services”) you are accepting the practices described in this Privacy Policy (“Privacy Policy”).

We do update this Privacy Policy from time to time so please review this Privacy Policy regularly. Our Site, Applications, and Our business may change from time to time. As a result, at times it may be necessary for Us to make changes to this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any personal information (e.g., name, e-mail address). This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. Your continued use of the Site or Application will be deemed your agreement that your information may be used in accordance with the new policy.  If you do not agree with the changes, then you should stop using the Site and Applications and you should notify Us that you do not want your information used in accordance with the changes. 

We have structured our Site so that you can visit it without having to provide personal information.  If you choose to provide Us with information by which you can be identified you can be assured that it will only be used in accordance with this Privacy Policy. To use Our Applications you will have to register and provide certain information.  Read below for more information on the types of information We collect from you. 

We have also structured your purchase of our Applications through third parties, such as Apple App store and Google play. We do not obtain your personal information through the sale of Our Application.  You should review and understand these third party’s privacy polices before you purchase our Applications through them. 

What information do we collect from you?

 When you register for our Services through our Site or Application or purchase a pass through our Application, we collect personal information you provide us. Personal information can include your name, address, telephone number, zip code, e-mail address, and payment information such as your credit card account number, the expiration date, and the security code. We also collect the information you provide to us when you communicate with Us for any reason.

When you browse Our Site, We automatically receive usage Information. Usage Information includes your computer’s Internet Protocol (IP) address, browser and operating system, Our resources that you access, traffic data, location data, weblogs and other communication data, such as the date and time you accessed or left the Site and which pages you viewed.  We also collect other unique identifiers for your computer, mobile or other device used to access Our Site and Applications. For example, a Device Identifier is a number that is automatically assigned to your Device used to access Our Site and Applications, and Our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with your personal data. Some parts of Our Site and Applications use cookies and other technologies to collect this information about your general Internet usage.  See below to learn more about our use of cookies.

When you use any of our Applications We may automatically collect and store some or all of the following information from your mobile device ("Mobile Device Information"), including without limitation:

  • Your preferred language and country site (if applicable).
  • Your phone number or other unique device identifier assigned to your mobile device - such as the International Mobile Equipment Identity or the Mobile Equipment ID number.
  • The IP address of your mobile device.
  • The manufacturer and model of your mobile device.
  • Your mobile operating system.
  • The type of mobile Internet browsers you are using.
  • Your geolocation  (more on this below)
  • Information about how you interact with the Applications and any of Our Sites to which the Applications links, such as how many times you use a specific part of the Applications over a given time period, the amount of time you spend using the Applications, how often you use the Applications, actions you take in the Applications and how you engage with the Applications.
  • Information to allow Us to personalize the services and content available through the Applications.

In addition, geolocation data is collected as you navigate through our Applications.

We also collect geolocation data from vehicles We use to provide Services to you. Thus, if you are traveling in a vehicle in which you requested a seat on via Our Applications or Site, a device on the vehicle will send your GPS coordinates. Most GPS enabled devices can define one's location to within 50 feet. We collect geolocation data for various purposes, including to evaluate a trip’s total time, to allow you to view and book trips that are close to your location, to provide you with support, to send you promotions and offers, to enhance our Services, and for Our internal business purposes.

What do we do with the information we collect?

The information We collect and store relating to you is primarily used to enable Us to provide Our Services to you in the best possible manner. In addition, We may use the information to provide third parties with de-identified, aggregate data about the users of our Site, Applications, and Services to monitor and conduct an analysis of their traffic and usage patterns. We will never publish your personal information, however, please be aware that We may publicly share aggregated data.

Additionally, We may use information automatically collected by the Applications (including the Mobile Device Information) in the following ways:

  • To operate and improve our Applications, other Services, and tools.
  • To create aggregated and anonymized information to determine which Applications features are most popular and useful to users, and for other statistical analyses.
  • To prevent, discover and investigate violations of this Privacy Policy or any applicable terms of service or terms of use bridj.com/terms, and to investigate fraud, chargeback or other matters
  • To customize the content or services on the Applications for you, or the communications sent to you through the Applications.
  • To associate your unique mobile Device Identifier or Mobile Application usage information with any personal data you provide.

Who do we share your information with?

In general, the third-party providers used by Us will only collect, use and disclose your personal information to the extent necessary to allow them to perform the services they provide to Us on your behalf. However, certain third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these third-party providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these third parties. For example, all payments shall be facilitated through Stripe, Inc., Our third-party payment processing service.

Once you leave our Site or Application or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or Our Terms of Use bridj.com/terms. We are not responsible for the privacy practices of other websites or applications and encourage you to read their privacy policies.

Additionally, we may disclose your information with affiliated business partners or third parties as necessary to provide or improve Our Services to you. We may also disclose your information to third parties where we sell any or all of our business and/or Our assets to a third party, where We are legally required to disclose your information, or where We are contractually obligated to disclose it. We do not sell personal information you share with Us. As noted above, We may display aggregated, de-identified data publicly, for example, to show Our usage trends.

Information You Provide About A Third Party

If you choose to use our referral service to tell another individual about our Site and Applications we will ask you for your friend's name and e-mail address. We will automatically send your friend a one-time e-mail and/or text message inviting him or her to visit our Site or Applications. Please be aware that when you use any referral service through our Site and Applications, your name and e-mail address may be included in the communication sent to the other individual.

Do we use cookies?

A “cookie” is a piece of text, which asks permission to be placed on your computer’s hard drive. Once you agree, this cookie file is stored on the hard drive of your computer.  They help Us and Our affiliates improve Our Site and Applications.  They ensure that the content from Our Site and Applications is presented in the most effective manner for you and your computer.

All computers have the ability to decline cookies.  This can be done by activating the setting on your browser, which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of Our Site or Applications.

The third parties who sell our Applications may also use cookies. We have no control over these third party cookies.  Such cookies (if used) would be downloaded once you click links from our Site or purchase and/or use Our Applications through other third party interfaces.

To learn more about cookies, visit http://www.whatarecookies.com/.

What do you do to protect my information?

To protect your personal information, We use commercially suitable standards and follow industry-wide practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide Us with your credit card account information, this information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Nonetheless, the transmission of information via the Internet is not completely secure and therefore, We cannot guarantee the security of data sent to us electronically on our Site or through our Applications, and transmission of such data is therefore entirely at your own risk.

Is there an age restriction on the use of the Site and Application?

Yes. Our Site, Applications, and Services are designed and intended for those who have reached the age of majority (18 years of age). By using our Site or Applications, you affirm that you are at least 18 years of age or older.  We are not liable for any damages that may result from a user’s misrepresentation of age. Parents or legal guardians of those under 18 cannot agree to these terms on their behalf.

How do you contact us?

We welcome any queries, comments, or requests you may have regarding this Privacy Policy. Please do not hesitate to contact Us at:

283 Newbury Street
Boston, MA 02115